Fast Free Shipping & Delivery Information
WE PROVIDE FAST FREE SHIPPING DELIVERY WORLDWIDE IN ALL GOODS.
PLEASE READ THE BELOW INFORMATION REGARDING YOUR DELIVERY. IF YOU HAVE ANY QUESTIONS REGARDING DELIVERY PLEASE DON’T HESITATE TO CONTACT US.
UK MAINLAND | DELIVERY DETAILS
We aim to deliver NEXT WORKING DAY in UK Mainland if ordered before 2 pm in UK local time and dispatch on the same day and should be received within 1-2 working days after ordering. DHL Express Tracking is a tracked service so you can check your delivery is on the way. This service does not include Saturday, Sunday or Bank Holidays.
EUROPE | NON EUROPE | DELIVERY DETAILS
All orders going to Europe, USA and Worldwide from UK:
Please note all our products are sent from United Kingdom. Therefore, Customers might have to pay Import Duty Charges, Custom Charges or VAT in their countries according to their Local Rule and Regulations.
Our Shipping provider DHL International Express will charge according to weight and dimension of the products. However, we are trying our best to keep the cost minimum to our customers.
- For United States, DHL International Express Tracked: 2-5 Working Days
- For Europe, DHL Interntional Express Tracked: 2-5 Working Days
This is a tracked service so you can check your delivery is on the way, which will be despatched the same day if ordered before 2pm on a week day. This should be received within 2-4 days after ordering. This service does not include Saturday, Sunday or Bank Holidays.
For Non European countries, we will not be responsible for any duty or import charges for goods shipped to your countries if it applies. Please check with the customs in your country regarding any charges that may occur from purchasing goods from United Kingdom.
Pre-Orders
To give you the best possible chance of securing your product, you are able to place a pre-order to reserve a new product due to be released in the near future. Doing this will allocate stock to your order. Pre-orders will be fulfilled in the order that they are placed. The quicker your pre-order is placed the earlier your goods will be received.
- When placing a Pre-order using debit/ credit card payment you will be charged for the full amount of the order being placed. In practice this will normally occur within 2 working days.
- When placing a Pre-order using Paypal or Amazon Payments the full payment will be sent to us at the time the order is placed.
- All re-stock dates given have been provided by the UK distributor, however ARE subject to changes beyond our control. In the event a pre-order is delayed we will notify all customers in the unlikely event of any changes as quickly as possible.
- Please note that if any other products are ordered in conjunction with a pre-order item; unless we are instructed otherwise, these will be held until we can fulfil the whole order.
ADDITIONAL INFORMATION
The service is Next WORKING day (provided you order before 7pm) and night require someone to sign for the goods. Please note next working day delivery does not include Saturday, Sunday, Bank Holidays, Public Holidays and Substitue days (see the GOV UK website for clarification)
Please note if you place an order between 7pm on a Thursday and 3pm on a Sunday your order will be dispatched for delivery on Monday. Orders placed after 3pm on Sunday will be dispatched on Monday for delivery on Tuesday.
If you request that the package is left somewhere without a signature, this will only be done at the discretion of the delivery driver. If you do request an item is left without a signature, you assume responsibility for any loss or damage to the package.
Can't be home for delivery? Please always contact our DHL Customer Service to let driver knows and arrange your alternative deliveries accordingly. Just make sure your delivery address is Full address and clear. Note: We do not accept changing delivery address while your order is in transit already. In such cases please contact our Shipping provider DHL. If anything else we are happy to help.